PRIVACY POLICY

Online Privacy Notice

Last Updated: 9/1/2024

This Privacy Policy explains what information VIVIANSON NEWYORK and viviansonnewyork.com (collectively hereinafter "VIVIANSON NEWYORK "we", "our" or "us") collects, why we collect this information, and how we use the information we collect as well as your rights and choices regarding such information. Our Privacy Policy applies to our collection of your information in our stores, on our website, our collection of your information via any channel that you may interact with us, including but not limited to, postal mail, email, phone, live chat, SMS/MMS/text, social media platforms and your use of any online service location that posts a link to this Privacy Policy and all features, content, and other services that we own, control, or make available via any channel (collectively, the "Service").

NOTICE TO CALIFORNIA RESIDENTS: If you are a California resident, California law may provide you with additional rights regarding our use of your personal data - please see the "Additional Disclosures for California Residents".

NOTICE TO NEVADA RESIDENTS: If you are a resident of Nevada, the law of Nevada may provide you with additional rights regarding our use of your personal data - please see the "Additional Disclosures for Nevada Residents".

INFORMATION WE COLLECT
Information You Provide

We may collect information you provide directly via the Service, including but not limited to when you register an account, update your profile, access our content, make a purchase, participate in a sweepstakes, contest, survey, or other promotion ("Promotion"), contact customer support, or apply for a job. We may use Service Providers (defined below) to collect this information.

We may collect the following information:

name, contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
Content such as feedback and product reviews

Cookies

Cookies are files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Our Site may use cookies (such as HTTP cookies) and other types of local storage (such as browser-based or plugin-based local storage). Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site or other websites and online services.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Information from Other Sources

Our Site also uses third-party plug-ins for Instagram, Facebook, Pinterest, Twitter and YouTube. The providers of these plug-ins may collect your data using automated means when you interact with them. This information is collected directly by the providers of these plug-ins and is subject to the privacy policies or notices of these providers. We may use third-party web analytics services on our Site, such as those of Google Analytics. These service providers help us analyze how users use the Site. The information collected for this purpose (including your IP address or other information collected by automated means) will be disclosed to or collected directly by these service providers.

Use of Information

We collect and use information about you for the business and commercial purposes described in this Privacy Policy. Our business purposes for collecting and using information may include, to:

Manage our Service, including your registration, account, and transactions.
Perform services requested by you, such as to process and fulfill your order, to respond to your comments, questions, and requests, and provide customer service.
Send appointment reminders and otherwise assist in confirming or scheduling interactions with us.
Send you technical notices, updates, security alerts, information
Monitor and analyze trends, usage, and activities.
Improve our marketing and promotional efforts, Service content and product and service offerings.
Develop and send you direct marketing, including advertisements and communications about our products, offers, promotions, events, and services.
Provide and serve advertising on our Service and unaffiliated websites and services.
Comply with any applicable law, regulation, legal process or governmental request.

ONLINE TRACKING

You may see our ads on other websites based on your visits to the Site because we engage in retargeting. For example, if you view a particular product on the Site, you may see an ad for that product on a third-party website. Our retargeting activities are handled by service providers that track your activity on the Site and third-party sites by using automated means such as cookies. Accordingly, to the extent permitted by applicable law, we and our service providers may collect information about our visitors’ online activities over time and across third-party websites.

YOUR RIGHTS AND CHOICES

Review and Update of Account Information

You may access, update, or remove certain account information that you have voluntarily submitted to us through the Service. If you would like to update or revise information in your account, you may do so through your account or by contacting us as set forth in the section entitled "Contact Us" below. We may require additional information from you to allow us to confirm your identity. Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. California residents have additional rights as set forth in the sections entitled "Additional Disclosures for California Residents" below.

Protect Personal Information

We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Despite the measures we take, transmission via the Internet is not completely secure and we cannot guarantee the security of your information.

Updates to Our Online Privacy Notice

This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We may occasionally update this Privacy Policy to reflect changes in our practices and services, and we reserve the right to do so at any time. When a revision is made, we will revise the "Effective Date" on this page and any changes will be effective immediately upon posting of the revised Privacy Policy. VIVIANSON NEWYORK encourages you to periodically review this Privacy Policy to learn how we handle your information. Your continued use of our Service indicates your consent to the Privacy Policy then posted . If any changes are material, we may provide you additional notice to your email address.

Children

Our Site is designed for a general audience and is not directed to children. We do not knowingly collect or solicit personal information from children under the age of 13 (or other relevant age, as applicable, pursuant to relevant law) through our Site. If we become aware that we have collected personal information from a child under such age, we will promptly delete the information from our records. If you believe that a child under such age may have provided us with personal information, please contact us as specified below.

How to Contact us

If you have any questions or comments about this Online Privacy Notice, would like to exercise your rights, or would like us to update information we have about you or your preferences, please contact Customer Care by email at viviansonnewyork@gmail.com. You also may write to:

VIVIANSON NEWYORK

361 Coolidge Ave, Fort Lee, NJ, USA 07024-5053
Attn: Customer Care

Additional Disclosures for California Residents:

Effective Date: Sep. 1st 2024

You have the right, subject to certain exceptions defined in the California Consumer Protection Act (“CCPA”) and other applicable laws and regulations, to request that companies disclose certain information to you about their collection and use of your personal information over the past 12 months. This policy specifically addresses the rights of California residents under the California Consumer Privacy Act (CCPA).

Information We Collect

the categories of personal information we collected about you;
the categories of sources for the personal information we collected about you;
our business or commercial purpose for collecting that personal information;
the categories of third parties with whom we share that personal information;
the categories of personal information that each recipient received; and
the specific pieces of personal information we collected about you.

Deletion Request Rights

You have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that a company delete any of your personal information that it has collected from you and retained, subject to certain exceptions.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

emailing us at viviansonnewyork@gmail.com

The Verifiable Consumer Request Must:

Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected personal information. This may include requesting that you provide us with at least two or more pieces of personal information to match against personal information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period.

Do Not Sell Rights

You have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that companies stop selling your personal information and refrain from doing so in the future. You may exercise this right by:

emailing us at viviansonnewyork@gmail.com
We may deny a Do Not Sell request if we have a good-faith, reasonable, and documented belief that the request is fraudulent.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, and misuse.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date.

Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

deny you services;
charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties;
provide you a different level or quality of services; or
suggest that you may receive a different price or rate for services or a different level or quality of services.

To the extent required by applicable law, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us as specified in the How to Contact Us section of this Online Privacy Notice.

Additional Disclosures for Nevada Residents:

NOTICE TO NEVADA RESIDENTS

Nevada residents have the right to submit a verified request directing us not to sell their personal information. If you are a Nevada resident, and would like to submit such a request, please send your request to viviansonnewyork@gmail.com.